Customer Service Representative
Smithfield, UT Smithfield, UT Full-time Full-time $15.
75 - $16.
75 an hour $15.
75 - $16.
75 an hour 1 day ago 1 day ago 1 day ago Job Description Who We Are:
Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.
Customer Service Specialist If you are career-minded with strong goals, then we want you to join our award-winning department.
Our Customer Service team continues to grow.
We are looking for high-potential and quality individuals to join Vivint.
Our team is obsessed with our proven customer service experience to ensure protection and peace of mind to all customers and homeowners nationwide.
Why join our team? Purpose-driven work, competitive compensation, dynamic and fun work environment, growth and development opportunities.
Position Details:
Paid Full Time Training:
Mandatory training, 8:
00am-4:
30pm Monday - Friday Full-Time flexible schedules - must be able to commit to your schedule for 90 days Starting Rate:
$15.
75-$16.
75/hr We want you to grow with us! Potential to make up to $19.
75/hr within your first year.
Must be able to commute to our office in Lindon, UT or Logan, UT.
This job application is for multiple customer service positions.
Essential Function/
Responsibilities:
Answer inbound calls from Vivint customers & employees Understand our home automation/alarm system well enough to effectively help customers resolve concerns and extend services.
Work with our customer billing system to receive account payments, correct errors, and make necessary adjustments to customer contract obligations.
Be an advocate for our customers, creating peace of mind Provide personalized solutions Accurately document and update records in required systems Generate customer interest by outlining the value in the services & products we offer Build customer loyalty through exceptional customer service What Will Make You Successful:
Computer Savvy (Ex.
35
WPM, ability to navigate different/new software).
Reliability.
Showing up for your customers every day.
Thinking Critically and collaborating when you need help Customer Focused.
We are obsessed with giving award-winning customer service and delivering peace of mind to our customers nationwide.
Company
Benefits:
10 Paid Holidays Paid/Unpaid time off Medical/dental/vision/life coverage 401(k) Plan
Employer Match Paid Maternity, Paternity, & Adoption Leave Career Development and Leadership opportunities Employee Perks:
Access to our private health clinic and 24/7 Gym, located at our corporate campuses in Provo and Logan Weekends off available Flexible scheduling - must be able to commit to your schedule for the first 90 days Mental health resources, including free, professional, and confidential counseling services available 24/7.
Employee Resource Groups:
Vivint Women, Vivint EDGE, Vivint Pride, Vivint Veterans Employee pricing on Vivint products Opportunity to make a meaningful impact in the communities where you work and live with our Vivint Gives Back organization Discounts with various national companies and vendors Casual dress code Vivint Values:
Honesty and Integrity Come First - Do the right thing Customer Obsession is Our Advantage - A relentless passion to serve the customer Innovation is Essential - Today's innovation is tomorrow's lifeblood We Win Together - Individuals win games; teams win championships Exceptional is Expected - Talk is cheap; create value, not just motion We Give Back:
Helping people is core to our DNA FIND OUT MORE ABOUT WHAT IT'S LIKE TO WORK HERE:
https:
//www.
youtube.
com/watch?v=d2f4KguloeU Vivint.
com/Careers https:
//www.
vivint.
com/company/about-us Vivint is an equal opportunity employer, does not consider any protected traits (e.
g.
, race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring--under federal, state and local laws.
We are a drug-free environment.
We don't conduct pre-employment drug screening; however, we do conduct random drug testing on site.
#zr If you are an active Vivint employee, please apply through Workday by searching Find Jobs Job Type:
Full-time Salary:
$15.
75 - $16.
75 per hour Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Remote Work Location:
Remote Who We Are:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
75 - $16.
75 an hour $15.
75 - $16.
75 an hour 1 day ago 1 day ago 1 day ago Job Description Who We Are:
Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.
Customer Service Specialist If you are career-minded with strong goals, then we want you to join our award-winning department.
Our Customer Service team continues to grow.
We are looking for high-potential and quality individuals to join Vivint.
Our team is obsessed with our proven customer service experience to ensure protection and peace of mind to all customers and homeowners nationwide.
Why join our team? Purpose-driven work, competitive compensation, dynamic and fun work environment, growth and development opportunities.
Position Details:
Paid Full Time Training:
Mandatory training, 8:
00am-4:
30pm Monday - Friday Full-Time flexible schedules - must be able to commit to your schedule for 90 days Starting Rate:
$15.
75-$16.
75/hr We want you to grow with us! Potential to make up to $19.
75/hr within your first year.
Must be able to commute to our office in Lindon, UT or Logan, UT.
This job application is for multiple customer service positions.
Essential Function/
Responsibilities:
Answer inbound calls from Vivint customers & employees Understand our home automation/alarm system well enough to effectively help customers resolve concerns and extend services.
Work with our customer billing system to receive account payments, correct errors, and make necessary adjustments to customer contract obligations.
Be an advocate for our customers, creating peace of mind Provide personalized solutions Accurately document and update records in required systems Generate customer interest by outlining the value in the services & products we offer Build customer loyalty through exceptional customer service What Will Make You Successful:
Computer Savvy (Ex.
35
WPM, ability to navigate different/new software).
Reliability.
Showing up for your customers every day.
Thinking Critically and collaborating when you need help Customer Focused.
We are obsessed with giving award-winning customer service and delivering peace of mind to our customers nationwide.
Company
Benefits:
10 Paid Holidays Paid/Unpaid time off Medical/dental/vision/life coverage 401(k) Plan
Employer Match Paid Maternity, Paternity, & Adoption Leave Career Development and Leadership opportunities Employee Perks:
Access to our private health clinic and 24/7 Gym, located at our corporate campuses in Provo and Logan Weekends off available Flexible scheduling - must be able to commit to your schedule for the first 90 days Mental health resources, including free, professional, and confidential counseling services available 24/7.
Employee Resource Groups:
Vivint Women, Vivint EDGE, Vivint Pride, Vivint Veterans Employee pricing on Vivint products Opportunity to make a meaningful impact in the communities where you work and live with our Vivint Gives Back organization Discounts with various national companies and vendors Casual dress code Vivint Values:
Honesty and Integrity Come First - Do the right thing Customer Obsession is Our Advantage - A relentless passion to serve the customer Innovation is Essential - Today's innovation is tomorrow's lifeblood We Win Together - Individuals win games; teams win championships Exceptional is Expected - Talk is cheap; create value, not just motion We Give Back:
Helping people is core to our DNA FIND OUT MORE ABOUT WHAT IT'S LIKE TO WORK HERE:
https:
//www.
youtube.
com/watch?v=d2f4KguloeU Vivint.
com/Careers https:
//www.
vivint.
com/company/about-us Vivint is an equal opportunity employer, does not consider any protected traits (e.
g.
, race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring--under federal, state and local laws.
We are a drug-free environment.
We don't conduct pre-employment drug screening; however, we do conduct random drug testing on site.
#zr If you are an active Vivint employee, please apply through Workday by searching Find Jobs Job Type:
Full-time Salary:
$15.
75 - $16.
75 per hour Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
Remote Work Location:
Remote Who We Are:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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